INFORMATION PURSUANT TO ART. 13 OF REG. EU No. 679/2016 ("GDPR")
This Information describes which of your personal data are collected by the sole proprietorship Caretto Luca, as owner, for what purposes and with which methods they are processed. Below you will also find the information necessary to exercise your rights under the GDPR.
In general, we collect your data when you create an account on the online shop www.g-boom.com , (hereinafter the "Shop"), when you purchase the products offered for sale in the Shop, when you send us emails or contact us for assistance .
We inform you that the personal data collected during these processes will be processed in order to respond to your requests, to allow you to use the services offered by the Shop by accessing the reserved areas (for example, to fulfill your orders and carry out related activities instrumental, including the operations necessary for the purposes of administrative and tax obligations and, where requested by you, sending newsletters and information material as better defined in point 4 of this information) and also providing better services, marketing and support for you and for other customers, as set out below.
WHO PROCESSES YOUR DATA: THE OWNER OF THE TREATMENT
Sole proprietorship Caretto Luca, with registered office in Vicolo Gallo 3, 10090 San Giorgio Canavese (TO), Italy. Fiscal code / VAT number: IT12758920016.
Pursuant to art. 26 GDPR, we inform you that the Caretto Luca Individual Company is the owner of the processing of your personal data necessary for: the management of the Store accounts for the purpose of the transition to new operators or the internalisation of services for the purposes of legal or conventional guarantees, including the management of product return procedures, for the management and maintenance of the Shop and, subject to obtaining your consent, for marketing purposes.
Pursuant to art. 26 GDPR, we inform you that the individual company Caretto Luca is the owner of the processing of your personal data necessary to: process and manage your orders, ship the products you purchased, provide you with the necessary after-sales assistance, manage the return procedure of the products purchased, comply with the provisions of the tax legislation.
WHICH DATA WE PROCESS - TYPE OF DATA PROCESSED
Your contact and account details. We will retain the contact information you provide to us (for example, first name, last name, address, telephone number, email, country of residence, telephone number) when you create an account on the Store, purchase a product and/or participate in our contests or promotions.
Your payment and billing information. We will retain the billing information you provide to us (for example, postcode and address when you purchase a product, for the purpose of managing your purchase orders and shipping products).
Information on the use of the site. Your use of our sites involves the processing of data on the browser and device you are using and your IP address (this is the number that identifies a specific device on the internet and which is necessary for your device to communicate with the sites). We will be able to analyze which site you came from, what you have done and not done on our site.
WHERE WE GET YOUR DATA - DATA COLLECTION METHODS
Directly from you. For example, if you register to make a purchase on the Store, create an account, participate in a prize event, ask us a question or interact with our call centres. If you do not communicate your data to us, you will not be able to register on the Shop and therefore you will not be able to make any purchases of the products offered for sale there.
WHY AND FOR HOW LONG WE TREAT YOUR DATA - PURPOSE AND LEGAL BASIS OF DATA TREATMENT; CONSERVATION PERIOD
To provide you with the products and services you have purchased and to send you communications relating to your order and/or your payments. For example: we will use your data to manage your order, confirm your purchase and manage ancillary services such as the shipment of the purchased products. Without your data we will not be able to manage and fulfill your order.
The legal basis of this treatment is the execution of the purchase contract of which you are a part from the moment you accept the terms and conditions of sale of the Shop.
To provide you with the necessary after-sales assistance in compliance with the legislation applicable to the product warranty. For example: we will use your data to provide you with assistance, to manage the return and/or repair of the products you purchased in the Shop in accordance with the applicable legislation.
The legal basis of this processing is compliance with legal obligations and the retention period is equal to that required by law (in particular by the Consumer Code).
To properly manage your administrative position. We process your data for accounting, administrative and tax purposes, directly connected to the business activity of the joint controllers and required by applicable laws.
The legal basis of this processing is compliance with legal obligations and the retention period is equal to that required by legislation (in particular tax, anti-money laundering, banking and public safety legislation).
To let you interact with customer support operators. We may use your email or telephone number, as well as your name and/or postal address, to assist you if you need help using products purchased from the Store.
The legal basis of this treatment is the execution of the purchase contract that you concluded with G-BooM ecommerce when you accepted the terms and conditions of sale of the Shop and compliance with the legal obligations regarding guarantees and consumer assistance.
The legal basis of this treatment is the legitimate interest of G-BooM ecommerce to improve the quality of the services provided to its customers. Furthermore, G-BooM ecommerce could analyze any feedback provided voluntarily through surveys submitted to the customer.
The legal basis of this treatment is the consent of the interested party. In all cases mentioned above, the data retention period is equal to the period of activity of your account.
To monitor and improve our products and the Store. With your consent, we analyze your usage data, preferences and consumption of our products to improve our approach towards you and our customers in general, through automated treatments that include profiling. We do this so that we can make better decisions about services, advertising, products and content that are based on a better understanding of how our customers use our services and to provide you with a more personalized experience. To this end, we may also collect the advertising identifier of your mobile device (IDFA - Identifier for Advertising - for iOS devices and AAID - Google Advertising ID - for Android devices) to allow us to always provide you with targeted and relevant ads based on your preferences and your interests.
The legal basis of this treatment is your explicit consent.
The retention period of your data is 12 months from the collection of your data.
To prevent or control illegal conduct or to protect and enforce rights. For example, we may use your information to prevent infringement of our intellectual property rights (such as counterfeiting our and/or our partners' trademarks) or theft (including credit card cloning and theft which we believe may occur during a competition or event or during an event) or other offenses, as permitted by applicable law.
The legal basis of this processing is the legitimate interest of the joint data controllers.
The retention period of your data is equal to the time reasonably necessary to assert our rights from the moment we become aware of the offense or its potential commission.
For marketing purposes. Subject to the release of your consent, you may be contacted by ecommerce G-BooM (Ditta Individuale Luca Caretto), by mail, sms, telephone or other means with information or offers regarding scheduled events, products or services.
The legal basis of this treatment is your explicit consent.
For sending our newsletter. Upon giving your consent, you will receive from G-BooM (Ditta Individuale Luca Caretto) our newsletter to provide you with personalized information on products or services, lifestyle and fashion trends
The legal basis of this treatment is your explicit consent.
The registration and related processing are considered valid until you request or unsubscribe from the newsletter (action possible via the link in each newsletter received or in case of registration on the site by accessing the "newsletter preferences" section).
Other purposes permitted by law. In certain circumstances, we may process your data if the legitimate interest of G-BooM (Ditta Individuale Luca Caretto) exists, in accordance with art. 6 par. 1 (f) of the GDPR.
In relation to the purposes indicated above, the processing of personal data takes place using manual, computerized and telematic tools with logic strictly related to the purposes themselves and, in any case, in such a way as to guarantee the security and confidentiality of the data in compliance with the law.
What are cookies? Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on subsequent visits.
The first time you visit the site, you will be asked to accept (or not accept) cookies via a banner. You can refuse to accept all or some cookies or you can modify, even later, the settings of your computer in order to know when you receive cookies or to be able to disable the automatic acceptance of cookies.
The Shop uses the following categories of cookies:
- Technical (or navigation) cookies, which contribute to the functioning of the Site, for example to allow you to navigate between pages and access the reserved area of the Site; the legal basis of the processing underlying the use of these cookies is the interest of the joint controllers to provide efficient and well-functioning services to their customers; the retention period of these cookies runs from the date of first access to the site until the end of the session or a maximum of one month.
- Functional cookies, which allow you to activate specific features of the Store and memorize your preferences (such as language), in order to improve your browsing experience; the legal basis of the processing underlying the use of these cookies is the interest of the joint controllers to provide efficient and well-functioning services to their customers; the retention period of these cookies runs from the date they are enabled on the site until they are disabled. The user can accept and disable – at will – these cookies using the cookie management tool.
- Analytical cookies, which allow you to acquire statistical information in aggregate and anonymous form, in relation to navigation methods; the legal basis of the processing underlying the use of these cookies is the interest of the joint controllers to provide efficient and well-functioning services to their customers; the retention period of these cookies runs from the date they are enabled on the site until they are disabled. The user can accept and disable – at will – these cookies using the cookie management tool.
- Profiling cookies, which allow us to customize advertising messages according to your interests and preferences, in order to send you only advertisements that you may deem pertinent or interesting. the legal basis of the processing underlying the use of these cookies is the consent of the interested party; the retention period of these cookies runs from the date they are enabled on the site until they are disabled, and in any case no longer than 12 months. The user can accept and disable – at will – these cookies using the cookie management tool.
The cookies currently used are:
To learn about Google's privacy policies, visit the website http://www.google.com/intl/it/privacy/privacy-policy.html . Google Analytics cookies can be rejected according to the procedure indicated by Google (https://tools.google.com/dlpage/gaoptout?hl=it). Therefore, if you continue to use the www.g-boom.com website without rejecting Google Analytics cookies, you consent to the processing of your data by Google, limited to the methods and purposes indicated above.
Below you will find the links that explain how to disable cookies for the most popular browsers (for other browsers that may be used, we suggest searching for this option in the software help normally available via the F1 key):
Internet Explorer: Click the Tools button and then click Internet Options. Click on the Privacy tab and in Settings move the slider up to block all cookies
Google Chrome: Click on the menu in the browser toolbar. Select Settings. Click Show advanced settings. In the "Privacy" section, click the Content settings button. Select "Block sites from setting any data".
Mozilla Firefox: Click the menu button and select Options. Select the Privacy panel. Under History settings: select use custom settings. To activate cookies, mark the item Accept cookies from sites; to deactivate them, uncheck the item.
Safari: Click on "Safari" in the menu bar, then on "Preferences". Now click on "Privacy", then on "Details" to select the site, then select "Remove".
Alternatively, it is possible to disable only Google Analytics cookies, using the opt-out add-on provided by Google for the main browsers https://tools.google.com/dlpage/gaoptout?hl=it
WHERE YOUR DATA IS PROCESSED - DATA TRANSFER
The data will be processed and stored at the offices of the individual company Caretto Luca, with registered office in Vicolo Gallo 3, 10090 San Giorgio Canavese (TO), Italy. Fiscal code / VAT number: IT12758920016.
WITH WHOM WE SHARE YOUR DATA - RECIPIENTS OF THE PERSONAL DATA
Without prejudice to the fact that, where required by law, we will obtain your prior consent and carry out any formalities required by the law itself, we will be able to share your data with the following third parties (also as external managers):
We may share your data with third parties so that they can provide us with services (for example couriers, companies that manage call centers, companies that manage warehouses and provide logistics services) but in this case we will conclude an agreement compliant with art. 28 GDPR aimed at protecting your data. These subjects only come into possession of the data necessary for the performance of their functions and can only use them in order to perform these services on our behalf or to comply with legal provisions. You can know the details of these data controllers pursuant to art. 28 GDPR by contacting us via email at: firstname.lastname@example.org .
Where we believe we need to do so to comply with a legal obligation or to legally protect us, or third parties. Where permitted or required by law, we may also share information requested by a government agency or other authorized person or organization in order to protect or exercise our rights or those of third parties, or in order to limit or prevent fraud (including credit card or other fraud that we believe may occur during a sweepstakes or promotion or event) and other torts.
Our Shop is not intended for children under the age of 16, but is intended for an adult audience. If you are a parent or guardian and you think your child has transmitted data to us, you can contact us.
We take security measures required by law to protect your data. The standard security measures we use depend on the type of data we process and meet the requirements set by law and the standards of European government agencies.
You can contact G-BooM (Luca Caretto Individual Company) ecommerce to request access to your personal data, rectification, cancellation of the same or limitation of treatment, to oppose the treatment and request the portability of your data; you can also revoke the consent at any time (this will not affect the lawfulness of the treatment based on the consent given before the revocation). When you exercise your right of access, you have the right to know if your data is being processed, what the purpose of the processing is, what categories of data are processed, who the recipients are or the categories of recipients to whom the your data (and, if they reside in a third country, on the basis of which guarantees), the retention period of your data (or the criteria for determining the retention period), whether an automated treatment is in progress (for example through profiling) and what is the logic of this treatment, the origin of the data (if not initially collected by us).
You have the right to lodge a complaint with the Personal Data Protection Authority and to ask the joint controllers, at any time, for information about the data controllers and the subjects authorized by the data controllers to process your data and on the content of the agreement between joint controllers pursuant to art. 26 GDPR.
You can exercise your rights by contacting G-BooM ecommerce (Luca Caretto Individual Company), at the addresses indicated above or by sending an email to email@example.com . In any case, you can modify or withdraw your consents through the features of the Shop.
You can withdraw your consent to receive marketing communications. In order to stop receiving marketing communications, you can access your account and change your choice or follow the instructions indicated in the promotional message you receive. Alternatively, you can communicate the withdrawal of consent by sending an email to firstname.lastname@example.org .
You can check and disable cookies and other profiling tools.
You can change your preferences regarding the sending of emails for marketing purposes and processing by profiling using the privacy settings of your account or by writing to one of the email addresses indicated above.
WHAT WE DO IF WE CHANGE THIS POLICY